Terms of Service

Last Updated: June 18, 2026

Welcome to Nisthanam Jewellery Collection. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. Account Terms

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement under applicable Indian laws.

• Information provided during account creation or checkout is accurate and complete.

• You are responsible for maintaining the confidentiality of your account details and password.

• You accept responsibility for activities conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless stated otherwise.

By placing an order:

• You agree to pay the total amount shown at checkout.

• Prices, promotions, and availability may change without notice.

• Payments are processed through authorized payment providers.

• Orders will only be confirmed after successful payment authorization.

In case of pricing errors, we reserve the right to cancel affected orders and issue applicable refunds.

3. Product Descriptions

We strive to ensure all product details, images, colours, sizes, and descriptions are accurate.

However:

• Actual product appearance may vary slightly due to photography, lighting, screen settings, or handcrafted variations.

• Minor variations should not be considered defects.

• Product availability may change without notice.

We reserve the right to update product information at any time.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

• Accept or reject any order

• Limit quantities purchased

• Cancel orders due to pricing errors, suspected fraud, stock limitations, or operational reasons

If payment has already been processed for a cancelled order, eligible refunds will be initiated.

5. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Please note:

• Delivery timelines are estimates only.

• Delays caused by courier services, weather conditions, incorrect addresses, or events beyond our control are not our responsibility.

• Customers must provide accurate shipping information.

For shipping-related support, contact nisthanam@gmail.com.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Return approvals, eligibility requirements, and processing timelines are explained separately within that policy.

For assistance, contact nisthanam@gmail.com.

7. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes

• Violate applicable laws or regulations

• Attempt unauthorized access to systems or accounts

• Upload malicious software or harmful content

• Interfere with website operation or security

• Misrepresent identity or provide false information

• Use automated tools to scrape, copy, or misuse website content

Violation of these Terms may result in account restriction or legal action.

8. Limitation of Liability

To the maximum extent permitted under applicable law:

Nisthanam Jewellery Collection, its owners, employees, and partners shall not be liable for indirect, incidental, special, or consequential damages arising from:

• Website use

• Product use

• Order delays

• Temporary service interruptions

• Third-party courier or payment provider actions

Our total liability shall not exceed the amount paid for the affected order.

Nothing in these Terms limits rights available under applicable consumer protection laws.

9. Intellectual Property

All website content including branding, images, designs, text, graphics, and product materials belongs to Nisthanam Jewellery Collection unless otherwise stated.

Unauthorized reproduction or commercial use is prohibited.

10. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts located in Odisha, India.

11. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective once published on the website. Continued use of our services means acceptance of updated Terms.

12. Contact Information

If you have any questions regarding these Terms, please contact:

Nisthanam Jewellery Collection
Email: nisthanam@gmail.com
Business Days: Monday to Friday (excluding public holidays)